Data protection

Data protection is a top priority for Petsation GmbH. Our efforts to comply with the requirements of the European General Data Protection Regulation (GDPR) and the new version of the German Federal Data Protection Act (BDSG) are primarily aimed at respecting your privacy and personal sphere.

For modern companies like Petsation GmbH, the use of electronic data processing (EDP) systems is essential. We naturally make every effort to comply with legal regulations.

We will never sell or rent your personal information to third parties for their marketing or other purposes. If you do not agree to the terms of this Privacy Policy, please do not send us any personal information.

General / Definitions

This privacy policy is based on GDPR terms and is intended to be easy to read and understand for everyone. Therefore, we would like to explain various terms in advance:

a) personal data

Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as the "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) data subject

Data subject is any identified or identifiable natural person whose personal data is processed by the controller.

c) Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting its future processing.

e) Profiling

Profiling is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

f) Pseudonymization

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

 g) Person responsible

The controller is the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h) Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i) Recipient

Recipient is a natural or legal person, public authority, agency or other body to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be considered recipients.

j) Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons authorised to process the personal data under the direct authority of the controller or processor.

k) Consent

Consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data concerning him or her.

Information about the collection of personal data

(1) Below we provide information about the collection of personal data when using our website. Personal data is all data that can be personally related to you, e.g., name, address, email addresses, user behavior, etc.

(2) The responsible party according to Art. 4 Para. 7 of the EU General Data Protection Regulation (GDPR) is

Petsation GmbH
Fischerstr. 5
79576 Weil am Rhein
Phone: +49 (0) 1516 / 2855914
Email: info@petsation.de
 (3) Our data protection officer is:

Attorney Sascha Weller, IDR – Institute for Data Protection Law

Ziegelbräustraße 7

85049 Ingolstadt

Tel.: +49 (0)841 – 885 167 15

Email: ra-weller@idr-datenschutz.de

Web: https://idr-datenschutz.de (external data protection officer)

(4) When you contact us by email or via a contact form, the data you provide (your email address, if applicable, your name, and your telephone number) will be automatically stored by us in order to answer your questions. Such personal data voluntarily transmitted by a data subject to the controller will be stored solely for the purposes of processing or contacting the data subject. We will delete the data collected in this context once storage is no longer required or restrict processing if statutory retention periods apply.

(5) If we use contracted service providers for individual functions of our offering or wish to use your data for advertising purposes, we will inform you in detail below about the respective processes. We will also state the specified criteria for the storage period.

(6) As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection possible for personal data processed through this website. However, internet-based data transmissions may, in principle, have security gaps, so absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us via alternative means, for example, by telephone.

(7) As a responsible company, we do not use automated decision-making or profiling.

  1. Your rights

(1) You have the following rights with regard to your personal data:

– Right to information:

Any person affected by the processing of personal data has the right, granted by the GDPR, to obtain from the controller free information about the personal data stored about him or her at any time, including a copy of that information. Furthermore, the European legislator has granted the data subject the right to access the following information:

  1. the processing purposes
  2. the categories of personal data being processed
  3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
  4. where possible, the envisaged period for which the personal data will be stored, or, where not possible, the criteria used to determine that period
  5. the existence of a right to rectification or erasure of personal data concerning them or to restriction of processing by the controller or a right to object to such processing
  6. the existence of a right of appeal to a supervisory authority
  7. if the personal data are not collected from the data subject: all available information about the origin of the data
  8. the existence of automated decision-making, including profiling, referred to in Article 22 (1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject

In addition, the data subject has the right to information as to whether personal data has been transferred to a third country or to an international organization. If so, the data subject also has the right to receive information about the appropriate safeguards related to the transfer.

If a data subject wishes to exercise this right to information, he or she may contact an employee of the controller at any time.

– Right to withdraw consent to data protection:

Any person affected by the processing of personal data has the right to withdraw consent to the processing of personal data at any time.

If a data subject wishes to exercise this right to withdraw consent, he or she may contact an employee of the controller at any time and by any means of communication.

– Right to rectification:

The data subject has the right to request the controller to immediately rectify inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject has the right to request the completion of incomplete personal data, including by means of providing a supplementary statement.

If a data subject wishes to exercise this right to information, he or she may contact an employee of the controller at any time.

– Right to erasure / right to be forgotten:

The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

  1. the personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  2. the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1) or point (a) of Article 9(2), and there is no other legal ground for the processing.
  3. the data subject objects to processing pursuant to Article 21(1) and there are no overriding legitimate grounds for the processing, or the data subject objects to processing pursuant to Article 21(2).
  4. the personal data were processed unlawfully.
  5. the erasure of personal data is necessary to fulfil a legal obligation under Union or Member State law to which the controller is subject.
  6. the personal data were collected in relation to the offer of information society services pursuant to Article 8(1).

If a data subject wishes to exercise this right to erasure/right to be forgotten, he or she may contact an employee of the controller at any time.

If we have made the personal data public and are obliged to delete it pursuant to Art. 17 (1) GDPR, we shall take appropriate measures, including technical ones, taking into account the available technology and the implementation costs, to inform data controllers that process the personal data that a data subject has requested the deletion of all links to these personal data or of copies or replications of these personal data. Our employees will arrange the necessary measures.

– Right to restriction of processing:

The data subject has the right to request the controller to restrict processing if one of the following conditions applies:

  1. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data,
  2. the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
  3. the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them to assert, exercise or defend legal claims, or
  4. the data subject has objected to processing pursuant to Article 21(1), pending the verification whether the legitimate grounds of the controller override those of the data subject.

If a data subject wishes to exercise this right to restriction of processing, he or she may contact any employee of the controller at any time.

– Right to object to processing:

Any person affected by the processing of personal data has the right granted by the GDPR to object at any time, for reasons related to their particular situation, to the processing of personal data concerning them based on Article 6 (1) (e) or (f) GDPR. This also applies to profiling based on these provisions.

In the event of an objection, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

If we process personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for such advertising purposes. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to us processing for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, the data subject has the right to object to the processing of personal data concerning him or her which we carry out for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, unless such processing is necessary to perform a task carried out in the public interest.

To exercise the right to object, the data subject may contact any employee directly. Furthermore, in connection with the use of information society services, the data subject is free to exercise his or her right of objection by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.

– Right to data portability:

 The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data were provided, provided that

  1. the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1) and
  2. the processing is carried out using automated procedures.

When exercising their right to data portability pursuant to Art. 20 (1) GDPR, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

If a data subject wishes to exercise this right to data portability, he or she may contact an employee of the controller at any time.

– Automated decision in individual cases including profiling

Every person affected by the processing of personal data has the right granted by the GDPR not to be subjected to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, provided that the decision

(1) is not necessary for the conclusion or performance of a contract between the data subject and the controller, or

(2) is permitted by Union or Member State law to which the controller is subject and which also lays down appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject, or

(3) with the express consent of the data subject.

Where the decision is necessary for the conclusion or performance of a contract between the data subject and the controller, or is made with the data subject’s explicit consent, we shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

If the data subject wishes to exercise rights with regard to automated decisions, he or she may contact any employee of the controller at any time.

(2) You also have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data. The supervisory authority responsible for our company is as follows:

The State Commissioner for Data Protection and the Right to Access Files

Stahnsdorfer Damm 77

14532 Kleinmachnow

Phone: +49 (0)33203 / 356-0

Fax: +49 (0)33203 / 356-49

Email: poststelle@lda.brandenburg.de

  1. Collection of personal data when visiting our website / Cookies

(1) If you use our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and ensure stability and security (the legal basis is Art. 6 (1) (f) GDPR):

– IP address

– Date and time of the request

– Time zone difference to Greenwich Mean Time (GMT)

– Internet service provider of the accessing system

– Content of the request (specific page)

– Access status/HTTP status code

– amount of data transferred

– Website from which the request comes (referrer)

– Browser

– Operating system and its interface

– Language and version of the browser software.

(2) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files stored on your hard disk associated with the browser you use. They allow certain information to be sent to the location that placed the cookies (here, this is us). Cookies cannot run programs or transmit viruses to your computer. They are designed to make the internet more user-friendly and effective.

(3) Use of cookies:

  1. Basically, the following cookie types/functions are distinguished:
  2. a) Transient cookies are automatically deleted when you close your browser. This includes, in particular, session cookies. These store a so-called session ID, which allows various requests from your browser to be assigned to the shared session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.
  3. b) Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete cookies at any time in your browser's security settings.
  4. c) Necessary cookies are those that are absolutely necessary for the operation of a website.
  5. d) Statistical, marketing, or personalization cookies are used, among other things, for reach measurement purposes and, for example, when a user's interests or behavior are to be stored in a user profile. This process is also referred to as "tracking." If we use cookies or tracking services, we will inform you separately in our privacy policy or when obtaining your consent.
  6. e) You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that if you do this, you may not be able to use all functions of this website.
  7. f) We use cookies to identify you for subsequent visits if you have an account with us. Otherwise, you would have to log in again for each visit.
  8. g) The Flash cookies used are not recorded by your browser, but by your Flash plug-in. We also use HTML5 storage objects that are stored on your device. These objects store the required data regardless of the browser you use and do not have an automatic expiration date. If you do not want Flash cookies to be processed, you must install an appropriate add-on, e.g. "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend that you regularly delete your cookies and browser history manually.
  9. In principle, the data processed using cookies is based on our legitimate interests (Art. 6 (1) (f)) or, if the use of cookies is necessary, to fulfill our contractual obligations (Art. 6 (1) (b)). If we ask you for consent, the legal basis for processing the data is your declared consent (Art. 6 (1) (a)).
  10. You have the option to revoke your consent or to object to the processing of your data using cookie technologies at any time ("opt-out"). You can initially declare your objection using your browser settings. You can also object to the use of cookies for online marketing purposes using a variety of services, especially in the case of tracking, via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/ , or generally at http://optout.aboutads.info .

  1. Further features and offers on our website

(1) In addition to the purely informational use of our website, we offer various services that you may use if you are interested. To do so, you will generally be required to provide additional personal data, which we will use to provide the respective service and to which the aforementioned data processing principles apply.

(2) We sometimes use external service providers to process your data. These providers have been carefully selected and commissioned by us, are bound by our instructions, and are regularly monitored.

(3) The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services, which we use for the purpose of operating this online service.

In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this online offer on the basis of our legitimate interests in the efficient and secure provision of this online offer in accordance with Art. 6 (1) (f) GDPR in conjunction with Art. 28 GDPR.

(4) Furthermore, we may share your personal data with third parties if we offer participation in promotions, competitions, contract conclusions, or similar services jointly with partners. You will receive further information about this when you provide your personal data or in the description of the offer below.

(5) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.

 

  1. Data protection for applications

The controller collects and processes the personal data of applicants for the purpose of processing the application procedure. Processing may also be carried out electronically. This is particularly the case if an applicant submits corresponding application documents to the controller electronically, for example by email or via a contact form on the website. If the controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment contract in compliance with the statutory provisions. If the controller does not conclude an employment contract with the applicant, the application documents will be automatically deleted unless deletion conflicts with other legitimate interests of the controller. Other legitimate interests in this sense include, for example, the burden of proof in proceedings under the General Equal Treatment Act (AGG).

The processing of applicant data is carried out to fulfill our (pre)contractual obligations within the framework of the application procedure within the meaning of Art. 6 (1) (b) GDPR Art. 6 (1) (f) GDPR if the data processing becomes necessary for us, for example, in the context of legal proceedings (in Germany, Section 26 BDSG also applies).

  1. Objection or revocation against the processing of your data

(1) If you have given your consent to the processing of your data, you can revoke this consent at any time and via any communication channel. Such revocation affects the legality of the processing of your personal data after you have expressed it to us.

(2) If we base the processing of your personal data on a balance of interests, you may object to the processing. This is the case, in particular, if the processing is not necessary to fulfill a contract with you, which we will explain in the following description of the functions. If you exercise such an objection, we ask you to explain the reasons why we should not process your personal data as we do. If your objection is justified, we will examine the situation and either stop or adapt the data processing or explain to you our compelling legitimate reasons for continuing the processing.

(3) Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time. You can contact us about your objection to advertising at the address provided in section 2. (2).

  1. Legal or contractual provisions for the provision of personal data/necessity for the conclusion of a contract/consequences of non-provision/deletion

(1) We would like to inform you that the provision of personal data is sometimes required by law. However, it may also be necessary for a data subject to provide us with personal data in order to perform a contract. Failure to provide this data would result in the contract not being concluded. Our staff will be happy to answer any questions you may have regarding individual cases.

(2) The data we process will be deleted or restricted in accordance with Articles 17 and 18 of the GDPR. Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and there are no statutory retention periods that prevent deletion. If the data is not deleted because it is required for other legally permissible purposes, its processing will be restricted. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.

According to legal requirements, storage takes place in particular for 10 years in accordance with Sections 147 Para. 1 AO, 257 Para. 1 Nos. 1 and 4, Para. 4 HGB (books, records, management reports, accounting documents, commercial books, documents relevant for taxation, etc.) and 6 years in accordance with Section 257 Para. 1 Nos. 2 and 3, Para. 4 HGB (commercial letters).

  1. Use of an inventory management system

(1) We use an inventory management system to process your order. For this purpose, your personal data collected during the order process will be transmitted to easybill GmbH, Düsselstr. 21, 41654 Kaarst.

(2) We will transmit your name, address and, if applicable, other personal data solely for the purpose of processing your order and only to the extent necessary.

(3) The legal basis is Art. 6 (1) (b) GDPR.

(4) Further details on data protection at easybill can be found at: https://www.easybill.de/datenschutz